Tenants – how to get in touch

If you are concerned about any matter regarding your tenancy please feel free to Contact Us. We will strive to solve all problems before they escalate to ensure you have a trouble free and enjoyable tenancy.

All inquiries should be directed in the first instance to your Property Manager.

Point Property Office Hours

Our office hours are Monday to Friday: 9.00am – 5.00pm. We are closed on weekends, public holidays and during the Christmas and New Year period.


  • During Office Hours: Please call your Property Manager.
  • After Office Hours: Please call the number you have been given. This is for emergencies only.

Do you need to arrange maintenance or repairs?

If there’s a maintenance or repair issue with your rental home, the sooner you let us know, the better. Please contact your Property Manager in the first instance.

Or complete the following enquiry form and we will be in touch